Last updated: October 2026

This policy explains how The TEREA collects, uses and protects your personal information when you use theterea.ae or place an order with us.

Information We Collect

• Order details: Your name, phone number, delivery address and email address.
• Order history: The products you buy and your payment method (cash or card on delivery).
• Website data: Basic technical data such as browser type, pages visited and cookies.

We do not store your card details. Card payments are processed on delivery by the payment terminal provider.

How We Use Your Information

• To process orders: Confirming, preparing and delivering your order.
• To contact you: Order updates by phone, WhatsApp or email.
• To verify age: Making sure our products are delivered only to adults.
• To improve our website: Understanding how visitors use our pages.

Sharing Your Information

We share only the details needed to complete your order with our delivery team or delivery partners. We do not sell or rent your personal information to anyone.

Cookies

Our website uses cookies to keep your cart working and to understand site traffic. You can disable cookies in your browser, but some features may not work properly.

Keeping Your Data Safe

We take reasonable steps to protect your information and keep it only for as long as needed for orders, legal and accounting purposes.

Your Rights

You can ask us to access, correct or delete your personal information, subject to applicable UAE law. Contact us using the details below.

Contact Us

• Address: Nation Towers 2, 20th Floor, Corniche Road, Al Bateen, Abu Dhabi, UAE
• Opening hours: Monday to Sunday, 5:00 AM to 11:45 PM