Last updated: October 2026
We deliver TEREA, HEETS and IQOS devices across the UAE. Here is everything you need to know about how delivery works.
Delivery Areas
We deliver to all seven emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain.
Delivery Time
We offer same-day delivery across the UAE. Orders placed after [cut-off time] may be delivered the next day. Our team is available Monday to Sunday, 5:00 AM to 11:45 PM.
Delivery Charges
- Orders above 295 AED: Free delivery.
- Orders below 295 AED: 30 AED delivery charge.
Payment on Delivery
- Cash on delivery: Pay the driver in cash when your order arrives.
- Card on delivery: Pay by card using the driver's card machine. A 2.5% card processing fee applies.
Receiving Your Order
- Age check: The recipient must be 18 or older, and our driver may ask for a valid Emirates ID or passport.
- Check your items: Please check your products on delivery and report any issue within [24 hours].
- Missed delivery: If we cannot reach you, we will contact you by phone or WhatsApp to arrange a new time.
